Personal Data we collect:
Information inputted by you such as name, telephone number and email address, will be collected. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history, if applicable, if bookings were made online. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.
When making a booking via telephone or in person we will need to take personal data such as Name, address, Telephone number and email address as well as basic medical background questionnaire. This is to ensure that your treatment is best suited to you.
How do we collect data:
When you submit information via the 'Contact us' forms on our website. we collect personal information you give us such as your name, telephone number and email address. Questionnaires are stored offline in a password protected file. Your personal information will be used for the specific reasons stated below.
Why we collect data:
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How we use your data:
Our company is hosted on the Wix platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Your data is stored on secure servers behind a firewall.
How we communicate with you:
WE may contact you to discuss your appointment, to discuss further appointments, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
The type of cookies that we use:
If you would like delete or change your stored data, please contact us at email@example.com and we will amend this ASAP but within the statutory 30 day period.